
With such a public uproar concerning the ending of Mass Effect 3 there was no way that BioWare could simply ignore or brush off the comments being fired at them from left right and center. One fan has been so enraged that he has filed a complaint with the Federal Trades Commission against Bioware and EA claiming false advertising with the game. In response to all of the furore Dr. Ray Muzyka, the co-founder of BioWare took to the Bioware blog on March 21 to address the issue directly stating:
As co-founder and GM of BioWare, I’m very proud of the ME3 team; I personally believe Mass Effect 3 is the best work we’ve yet created. So, it’s incredibly painful to receive feedback from our core fans that the game’s endings were not up to their expectations. Our first instinct is to defend our work and point to the high ratings offered by critics – but out of respect to our fans, we need to accept the criticism and feedback with humility.
Dr. Mazyka went on to say:
Some of the criticism that has been delivered in the heat of passion by our most ardent fans, even if founded on valid principles, such as seeking more clarity to questions or looking for more closure, for example – has unfortunately become destructive rather than constructive. We listen and will respond to constructive criticism, but much as we will not tolerate individual attacks on our team members, we will not support or respond to destructive commentary.
If you are a Mass Effect fan and have input for the team – we respect your opinion and want to hear it. We’re committed to address your constructive feedback as best we can. In return, I’d ask that you help us do that by supporting what I truly believe is the best game BioWare has yet crafted. I urge you to do your own research: play the game, finish it and tell us what you think. Tell your friends if you feel it’s a good game as a whole.Trust that we are doing our damndest, as always, to address your feedback. As artists, we care about our fans deeply and we appreciate your support.
As yet there have been no details provided on the downloadable content which will be on its way to repair the damage although a spokesperson was contacted by IGN and they were told that more news will be available in April.
I haven’t played Mass Effect 3 but I did watch Graham go through it and saw his reaction to the ending. His response was initially what the hell followed by well that’s my story and that’s how it ended. Then Graham proceeded to go online and read about conspiracy theories and the reactions of others. I wonder if this has been planned all along although I doubt Bioware were expecting the response they have received. I just wonder if the DLC will be made available for free now… We shall see soon no doubt.
Original Source [Bioware & IGN]

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